HubSpot Service Hub

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Deliver exceptional customer value and drive long-term retention.

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About HubSpot Service Hub

HubSpot Service Hub is a customer service software designed to help businesses deliver exceptional customer support and service at scale. It provides a comprehensive suite of tools including a shared inbox for managing customer inquiries, ticketing, customer feedback, live chat, and a knowledge base. Service Hub integrates seamlessly with HubSpot's CRM, enabling businesses to track customer interactions and provide personalized service. It also offers reporting and automation features to streamline workflows and enhance customer service efficiency. The platform helps businesses build strong, lasting relationships with customers by improving communication and response times.

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Deployment

SaaS

Typical Customers

Small Business

Medium Business

Enterprise Business

Supported Platforms

Web

Windows

Mac

Android

iOS

Supported Languages

English

Product Support

Phone

Chat

Knowledge Base

Forum

Commonly used as

Customer Experience Software

Customer Success Software

Digital Adoption Platform Software

Resource Management Software

Key Features

No Features added

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Appcues

Free

$ 0 /Month

includes basic tools for customer support, including ticketing and a shared inbox.

Starter

$ 20 /Month

adds live chat and ticket pipeline management features.

Professional

$ 400 /Month

includes automation, knowledge base, and custom reporting features.

Enterprise

$ 1200 /Month

includes advanced features like custom objects, playbooks, and advanced analytics.

Custom Plan

Custom

Tailored pricing for large businesses or those with specific needs.

Overall rating

★

0/5

0 reviews

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